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laptop & charger in Dell brown box
CONDITION
Seller refurbished.Looks like new. Works perfect. No Keyboard.
WARRANTY
Our 3 months warranty duration begins with the first 30 days; allowing time for the product to be checked and if needed, to be queried. Refunds/replacement products can be dealt with up to 30days from sales invoice date.
After this time, all queries will be dealt with by warranty repair only. No refunds/replacement products will be issued after the 30days have passed.
Sales invoices will state the period of warranty available with the purchased product. Terms such as RTB are defined as “Return to Base” which basically means the product needs to be returned to our office address for repair/query/assessment/refund in all circumstances or situations. We do not provide on-site warranty, call outs, visits to offices or the like.
All of our products have no Manufacturer’s warranty. This warranty is discontinued when we purchase from the manufacturer. All support is removed by the manufacturer. Serial numbers or Service Tags are used on our sales invoices purely for our reference to track orders and allocate stock to an order. Please do not contact the product manufacturer for support or help as they are not responsible. We, as the sellers of the product have now taken ownership of this responsibility, and you should contact us if you have any problems.
Warranty categories:Cover a wide range of problems including:
Non-Warranty categories:
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However, the above repairs, plus others not listed can be carried out by us for a pre-agreed fee, or with guidance from our Technical Department.
DELIVERY
We deliver all our laptops using a registered priority tracked mail. For other delivery ways like courier, please write a message with your address o we can check shipping costs. We only deliver to verified Paypal addresses. All deliveries are sent within 2 working days after payment. Collection is available from either of our shops with prior notice.
PAYMENT
We accept payment through Paypal. Payment by Bank Transfer is available on our website.
RETURNS & REFUNDS
Refunds will only be processed up to 30 days from the sales invoice date. All items purchased must return to us as sold in re-sellable condition. Original box must be returned. Original product bags, paperwork and accessories must be returned. We cannot resell the product without original packaging so this is important that it is kept for up to 30 days after purchase is made. Condition of items must be as sold. No marks or wear must exist on returned products, or we will escalate this to a warranty repair and return the items to the buyer.
Refunds will be processed within 7 days of product arriving back to us. Payment will be made the same way the product was paid for; PayPal, Bank Transfer. We cannot use a different method, and must be returned to same address or account; After 30 days from sale invoice date, no refunds will be issued for faults or problems with the product. We allow 30 days for all decisions to be made regarding the items condition and specification to be accepted by the buyer. After 30 days products will only be repaired and unwanted items will be refused.
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