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Seller InformationWe are available to answer questionsMonday-Friday 7:00am to 3:00pm EST.Messages regarding a problem with an order receive priority attention. A response will be issued promptly during business hours. Your patience is greatly appreciated.Please contact us directly as soon as possible if you have questions or concerns about your order. We are happy to provide replacement parts or a full return with refund, if necessary. Your satisfaction is important to us. If your purchase makes you smile, please consider leaving response. We read all of our response comments, and not only do they make us smile in return, but they help other shoppers identify sellers they can trust.
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Payment & Shipping InformationAt this time, we only accept payment via PayPal.Our business days areMonday-Friday, excluding holidays.Orders ship 1 business day after payment is recorded.Orders may ship USPS Priority Mail or FedEx, depending on the buyer's location and item quantity/size.Please provide a physical United States postal address,not a P.O. box.We can not accommodate special shipping requests for items sold with free shipping.
At this time, we unfortunately do not offerinternational shipping, shipping to Alaska and Hawaii, or shipping to APO/FPO addresses.We areNOTresponsible for any non-domestic shipping charges if you choose to export the item out of the country to avoid our shipping policy. We are NOT responsible for the shipment of any items after they have been delivered to the provided address.We reserve the right to cancel any order that does not have an appropriate United States shipping address.
ReturnsAny items that arrive not as-described in the listing are eligible for return. If you are unsatisfied with your order, please contact us before opening a return case.We can often offer solutions that do not require an open return case, such as replacement parts (keyboard, power adapter, battery, HDD, DVD, etc).If necessary, we will ask you to open an return case. Returned items receive a full refund promptly once the item is received unless the item is not returned in its original condition. Return shipping is always free in instances of damaged or non-working items, as long as the item is returned in its original condition.