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Welcome To Our store!
90 Days Rugged Books Warranty
*Note that there are restrictions on some products that do not allow us to ship to International destinations*returns
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.about us
At Rugged Books, we have one simple goal: to provide you with the rugged, durable tech you need to get the job done and get it done right. That’s why we specialize in Rugged Computing Laptops, Tablets and handhelds.
Our sales team has unbeatable knowledge on these units and can help determine the exact equipment you need based on your usage, industry, budget and a number of other factors we always take into consideration. We’re also always happy to set you up with one of our refurbished units. These budget-friendly units are in top-notch condition and have been expertly restored to like-new quality. We can guarantee it. (And we do! With our warranties.)
The reason we can be so sure all of our refurbished units as well as any units that come to us for repairs, maintenance or upgrades will leave our warehouse in optimal condition is because our technical support team and our certified, experienced repair technicians have dedicated their careers to fixing electronics. We know this equipment inside and out, and we know how essential it is to our valuable customers who count on it in some of the most extreme conditions and environments. When your equipment is with Rugged Books, it’s in the most skilled hands possible.
From sales to technical support to our certified repair technicians, we’re the team you need and deserve for your business-critical equipment. To find out more about how we can help you achieve your business goals with the best durable tech on the market, contact us today. We’re here for you from 9-6 Monday through Friday, eastern standard time.
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