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This unit contains the following issues: A Defective VideoCard and Lines on the Screen
Free Shipping and 30 Day "Tearless" Returns
Your purchase is shipped for free. Always. Not satisfied with it? Just contact us for a return label and shipping's on us!
Genuine Recertified Products
We are one of only 21 Microsoft Authorized Refurbishers in the U.S. This means every product has been put through a rigorous refurbishing and quality control process. It will arrive in shiny, new package.
It depends on your needs. Fortunately, laptops and PCs have come so far that every computer we sell will work great for basic tasks like email, surfing the Web, or using software like Microsoft Word.
But, if you plan on using the computer for gaming or advanced Photoshop and image editing, you might want to splurge for more RAM (at least 8GB) and more hard drive space (at least 750GB).
MAR stands for "Microsoft Authorized Refurbisher". There are only 21 MARs in the U.S, and only MARs can legally attach new Operating Systems to refurbished computers.What if my order was damaged during shipment?
If there is any issue with the item you received, just call or message us, and we promise to do everything we can do to make it better.Where do you ship?
We currently ship anywhere within the United States.How do you ship items? Will I be able to track my order?
Items are shipped via FedEx, and you will receive a confirmation email from with a tracking number.Additional Info
Shipping: Unless otherwise noted, all items are sold with Free Shipping! We do our best to get items out as fast as possible, and your item should ship between 1-3 business days after payment clears. Please remember that the address must match the address on your PayPal, and once an order is placed, the address cannot be changed.
Warranty: All Recertified products come with an 18 month warranty on product and a 12 month warranty on battery and adapter! All Used products come with a 90 day warranty!
Customer Service: If you need help setting up your product, have an issue with your product, or even just wanna chat, call us! We are available Monday-Friday, 8 a.m.-5 p.m. EST at
Returns and refunds: Easy! All product has a 30-day return policy! Just send us a message with your order information and we will send you an RMA number along with a prepaid shipping label.
Certificate of Authenticity (COA): As a specially authorized Microsoft Refurbisher, all of your computers come installed with a brand new Windows operating system and an accompanying
Microsoft Certificate of Authenticity: