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Sales Tax Information:
We are required by law to charge State/City Sales Tax for any item that is shipped to a state in which we (EPC) or our parent company (CSI Leasing) have a physical representation or provide service.
These states are as follows:AZ, CA, MO, NV, NY, PA, SC, SD, and TX.
Please Note:If additional shipping costs are charged apart from theitem(s) ordered, CA, MO, NJ, NY, PA, SC, SD, and TX will also require that taxes are chargedon any shipping costs, as they are considered part of the sale price.
International customersmust pay via PayPal in US Dollars. Shipping and Import/Export charges and feeswill be addedat time of checkout,in accordance with the guidelines of the Global Shipping Program (GSP).
Please Note: EPC, inc. does not collect or receive ANY payment or compensation from international shipping costs, taxes, tariffs, import/export fees, or other charges added to orders utilizing the GSP service.
EPC primarily uses UPS or USPS to ship items purchased from our items. When selecting a FREE SHIPPING method: Though your checkout may indicate UPS Ground or Standard Shipping when selecting the FREE SHIPPING option -since the shipping cost will then fall upon EPC, inc. -we reserve the right to ship by our preferred courier (usually the most cost effective while maintaining the delivery deadline).
If you would like to request a specific shipping service, please contact us prior to purchase for approval. Special request cases may incur additional charges.
Signature required for delivery of Orders+Shipping over $500.
Customer Provided Postage:
We are able to ship onyourFedEx or UPS Account(U.S Domestic Addresses ONLY) .
Additionally, if you would like tosubmit apre-paid label, wewill accept FedEx, UPS, or USPS labels.
Please contact us prior to purchase to submit your label or account details.
Expedited Shipping Services and Same Day Shipping:
Expedited Shipping Services and Same Day Shipping are available by special request only, on a case-by-case basis.
For Expedited Shipping options and fees, please contact us for approval prior to purchase.
All special requestorders must be arranged and paid for by 12:30PM Central Time.
All orders paid after 12:30PM Central Time will ship the following business day, regardless of any special arrangements.
International Buyerswill be subject to the terms and conditions of the Global Shipping Program (GSP). EPC will ship orders purchased by international buyers to the Global Shipping Hub, where they will be forwarded to whichever international address has been provided by the buyer.
WeDO NOT ship directly to any international location.
Additional Warranty Information:
All returns are subject to authorization from EPC, inc., and require an RMA number. Returns for refund may be assessed a restocking fee. Any applicable restocking fee will be deducted from the amount of refund.
Global Shipping Program(GSP):
All International Sales purchased via the Global Shipping Program (GSP) will be subject to the GSP Return Policy, which may differ from the warranty described above.
EPC is proud to offer business-grade, off-lease computer equipment of all kinds. Whether it's a laptop, desktop, LCD, printer or one of our other amazing deals, each piece is coming to you off-lease. As such, while the physical condition of the machine may feature small scratches or blemishes, each piece is in good working condition, ready to provide you the best experience possible.
Our equipment comes from businesses all over the world, who have recently engaged in a new lease, providing the items that you see here at our online store. Business-grade machines are a literal step-up in quality from standard, big-box store equipment. It's made to last and it's truly the largest difference between the stuff you "can get" and the stuff you must have to change the way you compute.
EPC Online Sales Department: Saint Charles, Missouri. USA
Hours of operation: Monday-Friday, 9am-5pm Central Time (closed weekends, and holidays).
Our Customer Care Department will be happy to help. Please use the "Ask a Question" link (below), or clickon our SellerInformation at the top of this pageand select "Contact Us" on our profile page.
We hope to reply to all messages in order of receipt within(1) Business Day. If you do not receive a response, please check your email filters to see if our return email was rejected.
EPC has been in business since 1984, and is a full-service, technology-driven business. We are ready to provide you with today's best computer-based solutions. Whether it be for home or business, we've got you covered. EPC, Inc. is a wholly-owned subsidiary of CSI Leasing, the largest independent IT leasing company in the United States.