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A number of factors go into confirming your compaitibility.
Please confirm the "Specifications" and the "Identifiers" section to confirm this is the part you are shopping for.
Apple's "Model (Body)" number can match with incompatible Apple "Family (Model Identifier)" so confirm your machine's family with our "Compatible Models" section.
We have provided a Compatibility Guide in our General Information section to help you identify your model.
We recieve alot of parts returns for compatilibility issues. Apple Identifiers are sometimes difficult to find so don't hesitate to reach out for assistance before placing your order.
Help us, help you find the right part, the first time!
Our knowledgable support team is ready to
help you find the part you need!
Shipments are processed within one business day after payment has been cleared. All products are tested, cleaned and packaged in generic packaging, with item specific packing materials, to protect your order durning shipment. Once an order has shipped a tracking number will be sent to you.
If your item arrives damaged, please hold the item with original packaging and contact us immediately. See returns section for carrier damaged order returns.
Please contact us directly through 's messaging system before filing a returns claim. Item must be returned within 30 days and in original condition that it was received in. Refunds for altered, damaged, or used items may be subject to deduction.
You can initiate a return within your account through your order. Simply follow the prompts (incorrect return reasons will be reported to and may delay the refund). Once a return is submitted and approved, will generate a prepaid shipping label with your return instructions. You'll be notified by after we recieve your return. Please allow up to 48 hours after we recieve your return for your refund to be processed.
In the rare event your order arrives damaged, please save the damaged box to include with your return (this is required by the carrier).
To speed up your carrier damaged return,
please send the following photos:
Double Dex was built on and operates exclusively on refurbished Apple computers. Since 2013, we have delivered over fifty thousand refurbished computers and more than a hundred thousand parts to our customers all over the US.
Beyond the mere re-selling of Apple products, we soar above and beyond industry refurbishing standards in the pursuit of excellence. Our team takes pride in extending the life of Apple computers and we will continue to rescue, refurbish and provide parts for years to come.
Double Dex maintains sustainable, ethical, and legal acquisition channels. We've established an industry-trusted grading system with the strictest standards of quality control and comprehensive testing.
To our customers,
To avoid damage from improper installation, Apple parts should only be handled and installed by a Certified Apple Technician. Attempt D.I.Y. repairs at your own risk.
If your item arrives damaged please hold the item with the packaging and contact us immediately. See returns section for more information.
Our technicians mark all items with a tamper proof sticker and/or a Double Dex Identification Number. If you are returning or exchanging your order for any reason, all verifyable markings must still be intact.
Items returned showing any sign of tampering or damage due to mishandling, will not be eligible for refund or warranty. The buyer will also be reported to and blocked from further purchases.