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WE SHIP ITEMS DAILY, MONDAY THROUGH FRIDAY
MOST ORDERS SHIP WITHIN 1-2 BUSINESS DAYS
WE DO NOT SHIP ON SATURDAY, SUNDAY OR ANY MAJOR HOLIDAY, NOR IS DELIVERY AVAILABLE ON THOSE DAYS
Please note: Only United States Postal Service (USPS) can deliver packages to your PO Box address. All items to a PO Box address will be shipped via USPS.
TERMS & CONDITIONSBy offerding on or purchasing this sale, you acknowledge that you have clearly read this sale. You understand and agree to the terms and conditions listed here.
Including but not limited to:
CONDITION, PACKAGE CONTENTS, SHIPPING INFORMATION, WARRANTY and RETURN POLICIES shown here.
Manufacturer\'s warranty should not be expected or assumed unless expressly stated in the sale.
WARRANTY & RETURNSAll items come with a 30 day warranty from the date of shipment against DOA (Dead on Arrival). Any problems upon receipt of the item must be made know to us in writing via e-mail. Please include your user ID in all communication. All defective items will be thoroughly tested for the problem specified by the buyer. At our discretion we will repair or replace the item.
An option of a refund for defective merchandise is available. The refund is equal to the purchase price of the item. This does NOT include the shipping and handling fees. In cases where free shipped was offered, there will be a charge of $14.99 for items shipped to you via UPS and $4.99 for items shipped via USPS. If a refund is being requested for a non-defective item, a 20% restocking fee is taken out of the amount that is being refunded. All items being returned for a refund must be returned in the same condition as received, including all accessories and packaging materials. If any item is missing from the original package a fee will be applied for the cost of the replacement.
response POLICYWe greatly value your business. We strive to be a 5 STAR SELLER and want you to be 100% satisfied. If for any reason you feel that we do not deserve a positive response or a 5 star DSR score (Detailed Seller Rating) please contact us so that we can resolve the issue.
We love positive response. If anything about this transaction did not meet your expectations, please contact us and give us a chance to make it right.
CONTACT USWe can be reached via Messaging: Contact Us
Or via telephone: 224.241.CELL(2355)
during normal business hours (excluding all major holidays)
10 am to 6 pm (Central Time) : Monday Friday
If you contact us through Ask seller a question our reply will be sent to your registered email address. If you have not received a response to your email within 1-2 business days, please check your spam folder within your email.
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