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Please take the time to read all info below before you place your order.
TPU Printed Cases
This range of stylishcases offers the perfect way to add protection and create individual style for your mobile device.
All of our cases arecustom-made/printed when you place your order, directly printing your chosen design on to the back of the case.
Your item will be professionally & carefully printed, packed and dispatched within 1 business day, after confirmation and verification of your payment. All orders where we receive payment before 2pm (Monday to Friday excluding bank holidays) are dispatched the very same day!
Orders are not processed for shipment on weekends or public holidays.Collections are not available.
Please be advised that delivery usually takesbetween 3-5 working days, but this is not guaranteed. Items can experience delays due to Royal Mail issues. We only deem an item lost in the post 10 working days from dispatch.
Rest of World
Please be advised that delivery usually takesbetween 5-10 working days, but this is not guaranteed. Items can experience delays due to Royal Mail issues. We only deem an item lost in the post 15 working days from dispatch
For more information/help please send us a message and we’ll be glad to advise.
If you have any issues with your product or have not received your item please contact us via Messages or call us directly on: 01494 444814.
All emails will be answered within 1 working day, but we aim to answer within2 business hours.
Please send us an Message WITHIN 7 DAYS of receipt stating your order number and description of fault - A photo will help us deal with this faster. 3Trade will contact you with regards to the fault and on how to return the goods (if necessary). All items must be returned to 3Trade WITHIN 30 DAYS of receipt (if necessary).
We strongly recommend that you keep your receipt or order number, as you will need it as proof of purchase in the event of any after-sales queries.
Faulty goods will be replaced free of charge.
Non-Faulty or wrongly ordered Goods
3Trade are committed to selling high-quality products, which we hope you’ll enjoy, but we also know that there may be a time when you need to return something you’ve purchased.
IMPORTANT -PLEASE READ BELOW BEFORE YOU MAKE YOUR ORDER
Custom Made to Order Goods
3Trade DOES NOT HOLD PRINTED STOCK OF CASES – ALL OF OUR ITEMS ARE CUSTOM MADE/PRINTED WHEN YOU MAKE YOUR ORDER.
Orders for custom-made goods cannot be cancelled or changed (once the order has begun to be processed).
Custom made goods that are delivered as described and are in good condition will not be refunded. We reserve the right to charge for re-posting of custom made goods returned in error.
We cannot take responsibility for customer generated mistakes such as errors, including, but not limited to, spelling, typographical or grammar errors; order quantity, error with device or model specification, or other ordering errors. To prevent these errors from happening please review your order carefully before proceeding to payment.
3Trade is not liable for replacement to the cost of the Company. All products are individually printed per customer’s orders. You must check your items carefully before you place your order.
Thisdoes not affect your statutory rights, in particular any right you have to return the goods under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations.
CONSUMER CONTRACTS (INFORMATION, CANCELLATION & ADDITIONAL CHARGES) REGULATIONS
Under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations you have the right to cancel your order for any item bought on this website for a full refund. This does not apply to: Goods made to the customers specification or are personalized/custom made.
We hope you enjoy our products and thanks for shopping with 3Trade - have a great day!